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Collect Reviews
92% of customers check online reviews before choosing a business, and 79% trust them as much as personal recommendations. Finerr makes it easy to collect and monitor reviews on Google and Facebook, turning them into powerful marketing tools. More reviews lead to a stronger online presence and more customers for your practice.
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Request Reviews
Patients are more likely to leave a positive review right after their appointment. Capture their feedback before they leave by texting them a review link at the front desk. You can also automate review requests post-appointment to save your staff valuable time.
- Real-time PMS/EHR calendar sync: Your practice's availability is updated instantly as patients request appointments on your website.
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Real-Time Monitoring
Receive instant notifications for all new reviews. If you get a negative review, we'll alert you so you can quickly reach out to the customer or respond directly within the app to address their concerns.
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Response Assistant
Finerr's Response Assistant leverages advanced AI to generate personalized, relevant responses to patient reviews, enhancing your reputation management and boosting brand awareness. Benefits:
- Streamlines your reputation management process
- Ensures consistent and professional responses
- Improves online reputation and brand awareness
- Increases patient trust and loyalty
- Boosts overall efficiency in managing reviews
Reviews That Work Like Personal Recommendations
With Finerr, you can send review requests immediately after appointments, helping you gather more five-star reviews to grow your practice.
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Finerr Your Brand Reputation
Managing a positive online reputation is essential but can be challenging with changing digital habits. With our comprehensive review management, you can monitor and respond quickly to feedback, allowing you to proactively manage your brand's reputation.
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Learn how the Finerr platform can streamline your operations and help your business thrive.
Get a DemoFrequently Asked Questions
What is Finerr's Reviews Management Tool?
Finerr's reviews management tool helps pharmacies, clinics, and small healthcare businesses collect, monitor, and respond to customer reviews from one centralized platform—enhancing their online reputation and patient trust.
How does Finerr help collect more reviews from patients?
Finerr automates review requests via email and SMS after a service is completed. This makes it easy for customers to leave feedback and increases your chances of collecting positive, high-quality reviews.
Why is online reputation important for pharmacies and clinics?
Online reviews influence patient decisions. A strong reputation boosts trust, improves search rankings and helps your business stand out in a competitive local healthcare market.
Is Finerr's review system suitable for small or independent clinics?
Absolutely. Finerr is designed to support small businesses, including independent clinics and pharmacies, by providing tools to grow their reputation without requiring a large marketing team.
Can I customize review request messages?
Yes. You can personalize review invitation templates with your clinic's branding and messaging tone, ensuring a professional and patient-friendly approach.
Does Finerr support multi-location review management?
Yes. Whether you operate a single pharmacy or a multi-location clinic, Finerr lets you manage reviews for all locations from a centralized dashboard—ensuring consistent communication.
How does Finerr prevent negative reviews from impacting my ratings?
Finerr offers smart filters and redirection tools that encourage dissatisfied customers to share feedback privately—giving you a chance to resolve concerns before a public review is posted.
How do I get started with Finerr's Reviews Management?
Getting started is easy. Visit finerr.com, request a free demo, and our team will help you onboard and customize the system for your pharmacy, clinic, or wellness center.